Delivery & Supplier-Fulfilled Orders
Delivery and order processing
Apex Wholesalers ZA offers selected items supplied and dispatched by independent South African wholesalers. We do not necessarily hold stock ourselves. An order confirmation acknowledges your purchase; product availability is checked with the supplier during fulfillment.
Processing time
Some supplier-fulfilled products follow a weekly order cycle. For selected gadget and car-accessory items, supplier cut-off is generally Sunday at 17:00, with parcels usually prepared Wednesday or Thursday. Courier delivery time is additional and depends on the delivery address. This is a guide, not a guaranteed delivery date.
Delivery charges
Shipping options and charges are displayed during checkout. Standard flat-rate shipping applies to qualifying parcels and destinations only. Remote locations and unusually large parcels can attract extra charges from the courier. We will not impose an unexpected charge without your agreement; where the quoted fulfillment cost is materially different, we will contact you before dispatch and offer a cancellation and full refund if you do not accept revised terms.
Product availability
Supplier inventories can change before our order is fulfilled. If an item is unavailable, we will contact you with the available choices, including cancellation and refund. Do not order for a fixed-date event without confirming availability and lead time first.
Delivery questions and returns
For inquiries, damage reports, delivery problems, or a return request, please use our contact page with your order number. Your statutory rights under applicable South African consumer law remain unaffected.
